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Cursor: Connection failed. Check your internet connection or VPN

Exact error

Connection failed. If the problem persists, please check your internet connection or VPN

What it means

Cursor's client could not reach its AI backend for a chat/agent request.

Likely causes

How to fix it

  1. Check the Cursor status page for incidents.

  2. Try without the VPN/proxy, or on another network.

  3. If you are behind a corporate proxy, try Cursor's setting to disable HTTP/2 (search "HTTP/2" in Cursor Settings) and restart.

Prevent this next time

FAQ

What does "Cursor: Connection failed. Check your internet connection or VPN" mean?

Cursor's client could not reach its AI backend for a chat/agent request.

What usually causes it?

Network drop, corporate proxy or VPN blocking or inspecting traffic. A temporary Cursor service incident. HTTP/2 being blocked by a proxy.

How do I fix it?

1. Check the Cursor status page for incidents. 2. Try without the VPN/proxy, or on another network. 3. If you are behind a corporate proxy, try Cursor's setting to disable HTTP/2 (search "HTTP/2" in Cursor Settings) and restart.

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